Shipping Policy
At Prime fishing gear, we prioritize delivering a seamless and efficient shipping experience for our valued customers. Please review our Shipping Policy for details on shipping methods, delivery times, tracking, and other essential information.
Order Processing Time
Standard orders are processed within 3 business days excluding weekends and holidays. Once the item(s) have been handed to the carrier, a tracking number will be provided to the customer.
Shipping Methods
We offer various shipping methods to accommodate your needs, including standard ground shipping, expedited shipping, and freight options for larger items. The available methods are presented during the checkout process.
Delivery Times
-Domestic (5-8 business days)
-Express (3-5 business days)
-Overnight (available within the continental US, order must be placed prior to 12 p.m. CST, Saturday delivery must be selected if ordering overnight on Friday or delivery will be for the following week, please contact us with any questions)
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. Use the provided tracking number to monitor the progress of your shipment and receive real-time updates on its status.
Shipping Costs
Shipping costs are calculated based on the weight of the products, the selected shipping method, and the delivery destination. The applicable shipping charges will be displayed during the checkout process before completing your purchase.
International Shipping
-International (1-2 weeks). For international shipping inquiries, please contact our customer service team to discuss available options and associated costs.
Shipping Address Accuracy
Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Delivery Acceptance
It is the responsibility of the customer or an authorized representative to be present at the delivery location to accept the shipment. Please inspect the package for any visible damage upon receipt.
Shipping Delays
While we strive to meet estimated delivery times, unforeseen circumstances may cause delays. We will make every effort to communicate any potential delays and provide updated delivery information.
Contact Us
If you have any questions about our Shipping Policy or need assistance, our customer service team is available to help. Please visit our Contact Us page for support.
By placing an order with Prime Fishing Gear, you agree to comply with and accept the terms of our Shipping Policy.